We have compiled a list of frequently asked questions below to enable you to find answers fast.


What are your opening times?
We are open Monday – Friday 8AM to 6PM And Saturday – 9AM to 4PM It is possible to arrange an appointment outside of our trading hours, please call for details. Telephone: 020 8236 0777
Where are you located?
Please click here for our location.
A member of our sales team will contact you to arrange your delivery. We will agree a suitable date and time slot either AM or PM, we will endeavor to do our very best to ensure these dates are met. In the unlikely event our suppliers/manufacturers are unable to meet their delivery date, then one of our helpful team will call you to arrange the nearest convenient date for you.
What does Plumbco design service involve?
We offer various levels of design from simple planning and inspiration, to full 3D photo realism pictures. If necessary, we can visit your home and take the required measurements for you, or you can just bring them along. Please call for details and arrange a suitable appointment.
Can you source other products?
We are the main dealers for a vast range of manufacturers & designers. If we haven’t got it we can always get it, just ask one of our sales team who will be happy to help.
What guarantees do you offer?
We offer a 12 month warranty from the date of purchase, but some of our manufacturers/suppliers offer much longer cover periods so please ask one of our advisors for further details.

Frequently Asked Questions